speak first - transforming business relationships
speak with confidence
Courses
Presentation Skills
Winning Pitches
Media Skills
Personal Impact
 
Assertiveness
Business Consulting Skills
Business Development - Sales
Business Relationships
Business Writing
Conflict Management
Effective Communication
Influencing & Persuading
Negotiation Skills
Networking skills
NLP for Business
People Management
Report Writing
Telephone & Email Communication
Articles
It can be hard getting media visibility, yet free coverage for you and your company is invaluable for promoting you, your brand or a specific product or service you offer.
Use powerful NLP techniques to take your skills to the next level. Speak First Director, Amanda Vickers, discusses how NLP can increase business success
Amanda Vickers, Director of Speak First was interviewed by the Sunday Times about the importance of communication skills for career progression.
Some of us are natural networkers while others find it a challenge. This article answers the five most common ‘How to’ questions and will increase your ability to benefit from every networking event.
Have you ever had one of those moments when everything seems to be going your way?
What is Personal Impact? Where does it come from and how do you get more of it?
 
 

Telephone & Email Communication

More and more business is now conducted by email and the telephone. In order to win business, keep customers and create an efficient working environment, it's essential to communicate effectively and professionally using these channels.

Please browse from our Telephone and Email Communication Training Courses below.

For in-company training, we are able to combine the telephone and email skills courses into one should you wish.

Alternatively, call us today to discuss your learning needs on 020 7253 2117.

Our office opening hours are Monday to Friday 9:00am to 5:30pm. Out of hours please leave a message for us to call you back at a convenient time and date. If you prefer you can click here to contact us.

Open Courses

Email Skills Course
Half day course
Duration: 4 hours
Available as:
In-company and public course
Max Participants: 12
Cost: £195.00 + VAT
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In Company Courses



 
CALL NOW - 0207 253 2117