speak first - transforming business relationships
speak with confidence
Client Comments
"Very useful course – could have done with this a little earlier in my career."
Ernst & Young
"The course was invaluable. Attitude, planning, stance and being conscious of changes that need to be made."
Mark Brooks
PR Manager
National Savings & Insurance
"Excellent course, very informative, and very job relevant. Broadens horizons and would recommend it to others"
Systems Engineer
Cisco Systems
Courses
Presentation Skills
Winning Pitches
Media Skills
Personal Impact
 
Assertiveness
Business Consulting Skills
Business Relationships
Business Writing
Cold Calling
Conflict Management
Effective Communication
Influencing & Persuading
Negotiation Skills
Networking
Report Writing
Telephone & Email Communication
Articles
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What to do nextWhat to do next

This course can be tailored to meet your specific needs to run in-company. We also offer an open course.

Call us today to discuss your learning needs on 020 7253 2117 or


Our office opening hours are Monday to Friday 9:00am to 5:30pm. Out of hours please leave a message for us to call you back at a convenient time and date. Alternatively, click here to contact us.

Recommendations for follow up

Branding Yourself - Mary SpillaneWe recommend you read Branding yourself – how to look, sound and behave your way to success by Mary Spillane


 

Making the Right Impact Course

Availability: Open Course and In-Company

 

Why attend?

Making an immediate positive impression is essential for success. You cannot afford to ignore the fact that people are more likely to want to do business with those who are self aware, ‘comfortable in their own skin’ and confident of their sense of who they are. This course shows you how to create impact in any business situation. You will increase your insight into how you come across to others and learn how to enhance their impression of you, through direct feedback from other people and seeing yourself on video.

Who is it for?

Anyone who is already assertive and understands what is required to make a positive impression on others and wants to take their skills to the next level. If your role requires you to build and maintain strong relationships with clients or colleagues, this course is for you.

Details

  • Number of participants: 6
  • Duration: 1 day
  • Available as: In-company and public course
  • Open Course Cost: £495.00 + VAT
  • Dates:

12 May 2008
17 June 2008
23 September 2008
27 November 2008

What you will learn

Personal branding

  • Defining your product/service
  • What is your USP – unique self proposition
  • Being clear about what you stand for


Marketing of your brand

  • Developing your personal marketing strategy for business success
  • How to communicate your brand values and proposition
  • Practical techniques to let people know who you are and what you stand for


Choosing the right voice and appropriate body language

  • Gestures that convey conviction
  • Developing a powerful voice
  • Moving in a confident manner


How to manage your state

  • Having a ‘feeing of ease’ in a variety of situations such as client meetings and presentations
  • Channelling your emotional energy
  • The mind-body connection
  • The value of a positive mental attitude at work


Emotional intelligence

  • Understanding why emotional intelligence underpins personal impact
  • Self awareness as the basis for social skill
  • What to do to increase your EQ and enhance your effectiveness at work


Understanding yourself and others

  • What your natural behavioural style is and how you adapt this for work, using Extended DISC
  • How natural you really are in a work context and how others see you
  • Make a positive impression on those with different styles from you


Personal leadership

  • Why leading yourself is important before leading others
  • Congruence, alignment and creating inner rapport
  • The power of being true to yourself and how this leads to great business relationships


Advanced influencing and persuading

  • Influence and motivate different DISC styles
  • Persuade clients and colleagues and get people motivated


Impact in writing

  • Writing emails, proposals and letters that get results
  • Using persuasive language


Benefits to you and your organisation

  • Create a positive impact in a variety of business situations
  • be more aware of the effect your behaviour has on others
  • increase your confidence and feel more self-assured
  • Build effective working relationships in difficult circumstances
  • New techniques for influencing and persuading others
  • Get great results from written communication

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