Making the Right Impact Course
Availability: Open Course and In-Company
Why attend?
Making an immediate positive impression is essential for success. You cannot afford to ignore the fact that people are more likely to want to do business with those who are self aware, ‘comfortable in their own skin’ and confident of their sense of who they are. This course shows you how to create impact in any business situation. You will increase your insight into how you come across to others and learn how to enhance their impression of you, through direct feedback from other people and seeing yourself on video.
Who is it for?
Anyone who is already assertive and understands what is required to make a positive impression on others and wants to take their skills to the next level. If your role requires you to build and maintain strong relationships with clients or colleagues, this course is for you.
What you will learn
Personal branding
- Defining your product/service
- What is your USP – unique self proposition
- Being clear about what you stand for
Marketing of your brand
- Developing your personal marketing strategy for business success
- How to communicate your brand values and proposition
- Practical techniques to let people know who you are and what you stand for
Choosing the right voice and appropriate body language
- Gestures that convey conviction
- Developing a powerful voice
- Moving in a confident manner
How to manage your state
- Having a ‘feeing of ease’ in a variety of situations such as client meetings and presentations
- Channelling your emotional energy
- The mind-body connection
- The value of a positive mental attitude at work
Emotional intelligence
- Understanding why emotional intelligence underpins personal impact
- Self awareness as the basis for social skill
- What to do to increase your EQ and enhance your effectiveness at work
Understanding yourself and others
- What your natural behavioural style is and how you adapt this for work, using Extended DISC
- How natural you really are in a work context and how others see you
- Make a positive impression on those with different styles from you
Personal leadership
- Why leading yourself is important before leading others
- Congruence, alignment and creating inner rapport
- The power of being true to yourself and how this leads to great business relationships
Advanced influencing and persuading
- Influence and motivate different DISC styles
- Persuade clients and colleagues and get people motivated
Impact in writing
- Writing emails, proposals and letters that get results
- Using persuasive language
Benefits to you and your organisation
- Create a positive impact in a variety of business situations
- Be more aware of the effect your behaviour has on others
- Increase your confidence and feel more self-assured
- Build effective working relationships in difficult circumstances
- New techniques for influencing and persuading others
- Get great results from written communication

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