 Email Skills Course
How to write professional emails
Available as: In-company and public course
Why attend?
The majority of business communications are now via email. It’s quick and efficient, but there are hidden dangers. The immediacy of the medium, coupled with the emotional detachment of staring at a screen, means that mistakes and misunderstandings can result in major problems – conflict, confusion and loss of credibility that can be costly.
Who is it for?
This interactive and highly practical email skills course will help anyone who wants to improve their communication skills and deliver excellent service by email.
Benefits
- Write clear and well structured professional emails
- Save time through communicating appropriately from the outset
- Create a positive impact with customers, suppliers and colleagues
- Learn ways to quickly proof-read before you hit send
- Avoid frustrating others with email overload
- Write with impact and capture your reader's attention
Details- Number of participants: 12
- Duration: 4 hours
- Available as: In-company and public course
- Open Course Cost: £195.00 + VAT
- Dates:
30 January 2009
What you will learn
- Plan your emails to make them look professional
- Structure emails so they’re easy to follow
- Three easy-to-apply email fundamentals
- Respect email netiquette and avoid embarrassment
- How do you say ‘hello’ and ‘goodbye’?
- Get your emails read
- Hit the right note
- Make your emails crisp, clear and accurate
- Write emails that are engaging and compelling
- Avoid mistakes through thorough proof reading
- Manage emotional emails effectively
- Save time and improve efficiency
Book now!
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