Core Skills for Managers

People Management Training

Number of participants: 10
Duration: 6 days over three modules
Available as: In-company course

Why attend?

Your success as a manager depends on how you get the best from all the resources available to you – your team, your time and your colleagues. Managing people – and doing it well – is one of the most challenging roles anyone can undertake. With the pressure to stay ahead of the game, and provide value to internal and external customers, you owe it to yourself and your organisation to invest time in getting it right. This people management course provides hands-on experience of essential management skills.

Who is it for?

Newly appointed first-line managers who want a flying start, or those with experience who want a good grounding in best practice for managing people.

Benefits

• Create SMART objectives and communicate expectations clearly to your team
• Apply Situational Leadership with your team and get the most out of people by flexing your style
• Develop your team’s potential through coaching
• Manage the competing demands on your time effectively
• Prepare a realistic agenda and chair meetings well
• Acquire strategies for encouraging contribution and commitment in meetings
• Create a development plan for your team using structured development tools
• Handle performance appraisals effectively
• Deliver tough messages & handle conflict sensitively
• Delegate in a way that makes the most of available resources and motivates your team
• Gain buy-in to your ideas through a range of influencing and persuasion techniques
• Create an environment that motivates others to perform to the best of their ability
• Communicate effectively at a distance when managing a remote team
• Leave with increased confidence in managing an effective and motivated team

What you will learn

This overview provides an example of what
can be included in a typical programme:

Module 1 – Setting direction & managing performance

• Management vs leadership  
• Identifying management styles  
• Managing performance
• Core skills – powerful questions and active listening
• Delegating effectively
• Coaching for results
  

Module 2 – Managing competing/conflicting demands and communicating effectively

• Dealing with competing managerial demands
• Goal setting and prioritising tasks
• Managing the meeting process – the ‘During’ phase
• Making things happen in the ‘After’ phase
• Cascading difficult messages and managing change
• Communicating at a distance
  

Module 3 – Dealing with difficult situations and building high performing teams

• Developing staff
• Supporting your team
• Managing a performance discussion
• Gaining commitment
• Creating a high performing team
• Why you?
• Language that motivates and inspires
   

Book now!