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HSBC
"Working with a group of people with no formal protocols and the mixture of skills which existed within our team was not easy, but you demonstrated what you were teaching - flexibility, patience and consideration for us, the client."
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HSBC
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It can be hard getting media visibility, yet free coverage for you and your company is invaluable for promoting you, your brand or a specific product or service you offer.
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Recommendations for follow up

We recommend you read Consulting for Real People: A client-centred Approach for Change Agents and Leaders by Peter Cockman, Bill Evans and Peter Reynolds


or Flawless Consulting: A Guide to Getting Your Expertise Used by Peter Block



For those that want to look at some consulting tools, The Consultant's Tool Kit: High-impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems by Mel Silberman may be of some benefit




 

Business Consulting Skills

Becoming a Business Partner


Number of participants: 12
Duration: 3 to 4 days with follow-up coaching or action learning
Available as: In-company course


Why attend?


The role of internal consultant or partner is fast becoming a must for many organisations. Projects typically falter because of a lack of understanding of the broader context, poor contracting, weak sponsors, insufficient communication and poorly defined roles or processes. It can affect relationships that lack a strong foundation or commitment.

At an organisational level there’s a need to resolve complex problems, break down the silo mentality and develop skills in dealing with ambiguity. Working as a business partner requires a different skill set, as well as knowledge and a strategy to put the tools and processes to best use. This internal consultant training will give you the skills and techniques to do just that.

Who is it for?


This business consulting skills programme benefits line managers or Human Resource staff, who are asked to take on an internal consulting role either full-time or on specific projects.

Benefits

  • Gain a thorough understanding of the consulting cycle
  • Practical tools to use at each stage of the cycle
  • Demonstrate credibility as an internal consultant
  • Add value by helping clients identify real problems and their true impact, together with what they need to do to resolve them
  • Develop solutions which have systemic and sustainable impact, rather than just quick fixes
  • Create strategies for handling client resistance to news ways of working
  • Make a smooth transition into the business partner role
  • Know what standards and processes are required to support the transition
  • Gain a better strategic understanding of business issues
  • Have increased awareness of the personal changes required to develop into a business partner role
  • Acquire skills to diagnose and facilitate solutions to any business problem

 

What you will learn

  • Consulting framework
  • Contracting
  • Techniques to identify clients’ problems and needs
  • Designing and implementing the solution
  • Evaluation and disengagement
  • Gaining business acceptance to internal consulting services


This course is most effective when followed by a mixture of coaching and action learning.

 

Book now!

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